ESSENTIAL EQUIPMENT FOR THE SESSION

• An undamaged, well fitting, cycle helmet.

• Suitable clothing for the prevailing conditions.

• At least 1litre of water or liquid for hydration.

• Food and snacks to last you the whole session

• A suitable robust rucksack for all your stuff.

Where required we can supply a helmet, gloves and waterproof jacket free of charge, subject to availability and sizing. Please note that any clothing you bring may be liable to get we and dirty and potentially stained or damaged.

Upon booking with us you acknowledge and agree toour broader terms and conditions. Please however make yourself familiar with the ones that are most commonly asked about in the time before a session. If you have any questions about your session please contact us.

AM I MEDICALLY FIT TO TAKE PART?

By participating, you confirm that you are fit to complete the activity and that you have informed us of any medical conditions affecting your participation in the session. You must notify us of any specific medication and dietary requirements you need during the day by way of your order intake form. If your condition requires medicines or ongoing treatments within the time-scale of your session, you must bring these medicines. Your instructor cannot administer certain medicines, you must be capable of this yourself or have someone present and designated who can.

IS MY EQUIPMENT UP TO STANDARD FOR THIS ACTIVITY?

If you are supplying your own bike and equipment, a well-fitting, serviceable mountain bike and undamaged / serviceable helmet is the minimum requirement for your session. Your instructor will perform a basic check on your bike determining its suitability and mechanical safety. Your instructor can adjust your bike for basic fit, and for setup advantages on the trail, but cannot perform major maintenance. Please make your best effort to bring your bike in a good, serviceable condition.

Your instructor will also check your helmet. If it has any signs of visible damage, they will not pass it for use during the session. Please inspect your helmet beforehand and ensure that it is not damaged. If either of these mandatory pieces of equipment fail these basic tests, you may not be able to take part in your session. In this case you would not be entitled to a refund or rescheduled session. In this case you may also borrow a helmet from us free of charge.

OUR DUTY OF CARE TO YOU

Ridelines instructors are veterans of hundreds of individual and large group mountain bike experiences. We have a proven, demonstrable track record in delivering safe, enjoyable and productive sessions. Your instructor will never “tell” you to do anything you do not want to do, and you are under no obligation to do anything you may be asked to do. You are also under no obligation to stay for the duration of your session should you want to leave for any reason.

Your instructor will always be sensitive to any emotional, cultural or medical considerations on your session and will listen to any concerns you may want to have heard in private. Our number one priority is your safety and enjoyment. Therefore, we choose our team carefully, to be the most professional leaders and instructors we could possibly put in front of you.

YOUR RESPONSIBILITIES

Mountain biking involves elements of risk and discomfort. The completion of your participation form represents your understanding and acceptance of this. It is required that you ride within your capabilities as observed and outlined by your instructor. Your instructor will always respect your right to caution regarding your Ridelines activity. It is a condition of participation that you always wear a checked and approved safety helmet and agree to abide by the instructions of Ridelines staff at all times.

Should your instructor have any concerns that their authority is in question, they have the right to end the session without notice.

By completing the order intake form you commit to attending all meeting points on time. Should you be over 30 minutes late for your session, Ridelines reserves the right to cancel without re-imbursement or rescheduling.

It is assumed by Ridelines (Mountain Bike Tuition) Ltd. that by booking and attending your session that you have read, understood and agree to our full terms and conditions. If you need further clarification on any of our terms, please click HERE